
Course Brief
Curriculum
Chapter 1: Introduction to Zoho Commerce
Lesson 1.1: What is Zoho Commerce and Who Should Use It
Lesson 1.2: Key Benefits of Using Zoho Commerce for Online Stores
Lesson 1.3: Understanding Zoho Commerce’s Core Features and Interface
Lesson 1.4: Zoho Commerce Editions and Pricing
Chapter 2: Getting Started with Zoho Commerce
Lesson 2.1: Creating Your Zoho Commerce Account
Lesson 2.2: Navigating the Zoho Commerce Dashboard
Lesson 2.3: Setting Up Your Store Profile and Business Information
Lesson 2.4: Configuring Store Settings (Time Zone, Language, and General Settings)
Lesson 2.5: Configuring Taxes in Zoho Commerce
Lesson 2.6: Setting Up Payment Gateways in Zoho Commerce
Lesson 2.7: Configuring Currencies and Regional Settings in Zoho Commerce
Lesson 2.8: Setting Up Shipping Zones and Methods in Zoho Commerce
Chapter 3: Building Your Online Store
Lesson 3.1: Adding and Managing Products in Zoho Commerce
Lesson 3.2: Managing Product Categories and Collections in Zoho Commerce
Lesson 3.3: Using Product Attributes and Variants in Zoho Commerce
Lesson 3.4: Managing Digital Products and Downloads in Zoho Commerce
Chapter 4: Designing Your Online Store
Lesson 4.1: Choosing and Customizing Store Themes in Zoho Commerce
Lesson 4.2: Customizing Navigation Menus and Store Layouts in Zoho Commerce
Lesson 4.3: Designing Product Pages for Better Conversions in Zoho Commerce
Lesson 4.4: Adding and Managing Banners and Sliders in Zoho Commerce
Lesson 4.5: Managing Discounts, Coupons, and Promotional Campaigns in Zoho Commerce
Lesson 4.6: Managing Product Reviews and Ratings in Zoho Commerce
Lesson 4.7: Managing Abandoned Cart Recovery in Zoho Commerce
Chapter 5: Managing Orders and Inventory
Lesson 5.1: Processing and Managing Orders in Zoho Commerce
Lesson 5.2: Handling Returns, Refunds, and Cancellations
Lesson 5.3: Managing Inventory and Stock Levels
Lesson 5.4: Setting Up Low-Stock Alerts and Notifications
Lesson 5.5: Using Zoho Inventory Integration for Advanced Stock Management
Chapter 6: Marketing and SEO Tools in Zoho Commerce
Lesson 6.1: Optimizing Product Pages for SEO in Zoho Commerce
Lesson 6.2: Configuring Meta Tags, Keywords, and Alt Text
Lesson 6.3: Using Discount Coupons, Gift Cards, and Promotions
Lesson 6.4: Creating and Managing Abandoned Cart Emails
Lesson 6.5: Setting Up Email Campaigns with Zoho Campaigns Integration
Lesson 6.6: Enabling Customer Reviews, Ratings, and Testimonials
Lesson 6.7: Using Blogging Tools in Zoho Commerce for Content Marketing
Lesson 6.8: Integrating Zoho Commerce with Zoho PageSense for Conversion Optimization
Lesson 6.9: Setting Up Google Analytics and Tracking Codes in Zoho Commerce
Lesson 6.10: Leveraging Social Media Marketing Integrations in Zoho Commerce
Lesson 6.11: Configuring Loyalty Programs and Reward Points in Zoho Commerce
Chapter 7: Analytics and Reporting in Zoho Commerce
Lesson 7.1: Overview of Zoho Commerce Reports and Analytics
Lesson 7.2: Pre-Built Reports for Sales, Customers, and Products
Lesson 7.3: Creating Custom Reports for Store Performance
Lesson 7.4: Building Dashboards to Monitor Store KPIs
Lesson 7.5: Scheduling and Sharing Reports with Stakeholders
Lesson 7.6: Monitoring Sales Performance and Revenue Reports
Lesson 7.7: Tracking Customer Behavior and Purchase Patterns
Chapter 8: Integrations with Other Zoho Apps and Third-Party Tools
Lesson 8.1: Integrating Zoho Commerce with Zoho CRM
Lesson 8.2: Connecting Zoho Commerce with Zoho Books and Zoho Inventory
Lesson 8.3: Integrating Zoho Commerce with Zoho Campaigns and Zoho Marketing Automation
Lesson 8.4: Using Zoho Analytics for Advanced Commerce Reporting
Lesson 8.5: Automating Cross-App Workflows with Zoho Flow
Lesson 8.6: Third-Party Integrations (Payment Gateways, Shipping Providers, Marketplaces)
Chapter 9: Security and Data Management
Lesson 9.1: Managing Data Security, Roles, and Profiles in Zoho Commerce
Lesson 9.2: Enabling GDPR and Compliance Settings in Zoho Commerce
Lesson 9.3: Backup and Export Options for Store Data in Zoho Commerce
Lesson 9.4: Configuring Two-Factor Authentication and Access Controls in Zoho Commerce
Chapter 10: Final Setup Checklist and Ongoing Support
Lesson 10.1: Final Setup Checklist for Zoho Commerce
Lesson 10.2: Accessing Zoho Support and Resources
Lesson 10.3: Best Practices for Continuous Improvement in Zoho Commerce
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