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Zoho Social

Zoho Social

Social Media Made Simple, Smarter, and Scalable

What is Zoho Social?

Zoho Social is a powerful social media management platform that allows businesses and agencies to oversee their presence across multiple networks from one centralized dashboard. Whether you’re scheduling posts, tracking conversations, or analyzing performance, Zoho Social makes it easy to stay connected with your audience.

The platform helps you plan, create, schedule, and publish content across Facebook, Instagram, LinkedIn, Twitter (X), Google My Business, YouTube, and TikTok. You can collaborate with your team, engage followers in real time, and gain deep insights through comprehensive reports.

Ideal for marketing teams, agencies, small businesses, and content creators, Zoho Social delivers control, clarity, and consistency to your social media efforts.

What makes it such a great Solution?

Zoho Social is intuitive, efficient, and built for results. It combines smart publishing tools, real-time monitoring, and advanced analytics in one unified space. Its seamless integration with other Zoho apps and third-party tools makes it a natural fit within your digital ecosystem.

How does it empower my Business?

  • Zoho Social empowers your business by giving you full visibility and control over your social media strategy. You can schedule content in advance with a visual calendar, maintain consistent posting across channels, and make informed decisions with real-time analytics.
  • You’ll never miss a customer comment or mention, thanks to live monitoring and messaging tools. Collaboration becomes effortless, with roles, permissions, and approval workflows that keep your team aligned.
  • You can also automate repetitive tasks, schedule posts based on engagement patterns, and convert social activity into leads by connecting with Zoho CRM. The platform ensures your content is not just seen but acted upon.
  • Whether you’re building brand awareness, generating leads, or delivering support, Zoho Social streamlines the entire process.

What are the Modules that are included?

Zoho Social offers a clean, modular layout that includes:

  • Dashboard
  • Post Scheduling
  • Monitoring and Listening
  • Interactions and Messaging
  • Reports and Analytics
  • Collaboration and Approvals
  • Brand Settings and Roles
  • Integrations and Automation
  • Media Library
  • Lead Generation Tools

What are the main Features and Functions?

  • Unified dashboard for all social accounts

  • SmartQ auto-scheduling for optimal times

  • Bulk post uploads and visual content calendar

  • Real-time keyword and hashtag monitoring

  • Centralized messaging across platforms

  • Approval workflows and team collaboration

  • Customizable reports with export options

  • Lead generation forms and CRM sync

  • URL shortener with UTM tracking

  • Support for Instagram Reels, YouTube Shorts, and more

What are some of the Typical User Cases?

  • Marketing agencies use Zoho Social to manage multiple client accounts, coordinate campaign calendars, and automate reporting.
  • Retail brands use it to promote sales, track customer comments, and resolve queries faster.
  • Universities and nonprofits schedule updates, listen to student or donor feedback, and track engagement trends.
  • Service-based businesses connect it to Zoho CRM to capture leads from social media, track responses, and follow up directly.
  • Influencers and content creators rely on it to plan posts, measure reach, and stay consistent across all platforms.
  • In every case, Zoho Social helps deliver measurable value, saves time, and simplifies social strategy.

Does it integrate with other Zoho Solutions?

Yes. Zoho Social connects easily with Zoho CRM, Zoho Desk, Zoho Campaigns, Zoho WorkDrive, Zoho Marketing Automation, and more. These integrations help you create a seamless marketing and customer service workflow.

Practical Example of Integration

Imagine your marketing team runs a lead generation campaign on Instagram. When a prospect fills out a form or engages with a post, Zoho Social syncs the data directly into Zoho CRM as a new lead.

Sales teams are notified instantly and can begin follow-up. You can then segment that lead based on engagement source and trigger personalized emails through Zoho Campaigns. If a query or complaint appears on social, Zoho Social routes it to Zoho Desk where it becomes a support ticket.

At the same time, creative assets for upcoming campaigns are pulled from Zoho WorkDrive, keeping your content library centralized and organized.

This kind of smart, connected workflow reduces friction, saves time, and improves both customer experience and internal coordination.

Pricing and Scalability

Zoho Social offers multiple subscription tiers to match the size and needs of your team:

  • Free Edition
  • Standard
  • Professional
  • Premium
  • Agency
  • Agency Plus

Each plan includes varying levels of features and user limits. Whether you’re managing one brand or fifty, Zoho Social is scalable to grow with your business.


Click here to explore Zoho Social plans and pricing.

Get a Free Trial Subscription. No Commitments, Just Results!

Start managing your social media the smart way with Zoho Social’s free trial. No credit card is required and no setup is needed.

Connect your profiles, schedule your first posts, monitor conversations, and explore how the platform helps you grow your audience and engagement.


No contracts, no pressure, just the tools you need to build a stronger online presence.

Free Onboarding Courses to Help You Succeed from Day One

Start using Zoho Social for free and explore its key publishing, monitoring, and reporting features with no credit card required. Test the tools, connect your social accounts, and see how the platform simplifies social media for your business.

No commitments, no complications, just smarter marketing.

Legal Notice

“Zoho” and all Zoho product names and logos are trademarks of Zoho Corporation Pvt. Ltd. At Pinnacle Business & Marketing Consulting, LLC, we proudly offer expert consulting, implementation, and training services for Zoho solutions. As an authorized Zoho Partner since 2020, we bring hands-on experience and deep product knowledge to help you get the most out of your Zoho subscription. While we are not owned or operated by Zoho Corporation, our services are designed to align with Zoho’s best practices and empower your business to grow.