Zoho Commerce

Build, Manage, and Grow Your Online Store with Zoho Commerce

What is Zoho Commerce?

Zoho Commerce is a complete e-commerce platform that allows businesses to create, manage, and grow an online store from a single, unified dashboard. Whether you’re a small business launching your first online shop or a growing brand expanding into digital retail, Zoho Commerce gives you the tools to build a professional store and manage operations without writing a line of code.

From storefront design to payment processing, inventory control, shipping, tax automation, and customer engagement, every component is built into the platform. With drag-and-drop design elements, built-in SEO features, real-time analytics, and native integrations with other Zoho apps, it offers a powerful yet accessible solution for online retail.

You can build a store that looks great, runs smoothly, and scales with your business—without relying on third-party plugins or multiple vendors.

What makes it such a great Solution?

Zoho Commerce simplifies the process of running an online business. It offers deep functionality without the complexity of traditional e-commerce platforms. Everything is integrated, from inventory to marketing tools, so you can focus on selling, not stitching systems together.

How does it empower my Business?

Zoho Commerce empowers your business to create a seamless online shopping experience for your customers while giving you full control over operations behind the scenes. You can customize your storefront, manage your product catalog, automate taxes, connect shipping providers, and accept payments through multiple gateways, all from one place.

It also includes marketing tools like coupons, abandoned cart recovery, pop-ups, and newsletter signups to help you boost conversions. With detailed order tracking, customer segmentation, and sales reports, you can make smarter decisions and optimize performance.

Whether you sell physical products, digital downloads, or services, Zoho Commerce adapts to your business model and helps you sell more with less effort.

What are the Modules that are included?

Zoho Commerce includes all the essential modules to build and operate your store:

Website and Store Builder
Product and Inventory Management
Order Management
Payment Gateways
Shipping and Tax Configuration
Customer Accounts and Profiles
Discount and Coupon Engine
Marketing and Engagement Tools
Reports and Analytics
Integration Hub

What are the main Features and Functions?

Drag-and-drop website builder with responsive design
Custom product pages, images, categories, and variants
Real-time inventory and stock level tracking
Secure checkout with support for multiple payment options
Integration with popular shipping providers
Automatic tax calculation by region or product
Coupon codes, flash sales, and promotions
Abandoned cart recovery
SEO optimization and custom domains
Integration with Zoho CRM, Books, Inventory, Campaigns, and more

What are some of the Typical User Cases?

Retailers use Zoho Commerce to create online storefronts for physical products, complete with inventory control and logistics management.
Digital creators use it to sell e-books, downloads, or memberships with secure delivery and payment options.
Service providers sell packages or consultations with integrated bookings and payments.
Small businesses use it to run local and global stores with tax rules and shipping zones tailored by region.
Startups launch quickly with minimal technical overhead and expand with full control as they grow.

It’s an ideal solution for anyone who wants to run an online store efficiently and professionally.

Does it integrate with other Zoho Solutions?

Yes. Zoho Commerce integrates seamlessly with Zoho CRM, Zoho Inventory, Zoho Books, Zoho Campaigns, Zoho SalesIQ, and Zoho PageSense. These connections allow you to manage customers, inventory, accounting, support, and marketing in one complete ecosystem.

Practical Example of Integration

Let’s say your store is built on Zoho Commerce and you’re also using Zoho CRM. Every new customer order automatically creates or updates a contact in Zoho CRM, triggering a follow-up workflow for support or upselling. Inventory syncs with Zoho Inventory, so your stock levels remain accurate across channels.

You can launch email campaigns using Zoho Campaigns to notify customers about restocked products or seasonal offers. Use Zoho SalesIQ to engage visitors with live chat and behavior-based triggers. All this happens within one connected system, reducing manual work and improving customer experience.

Pricing and Scalability

Zoho Commerce offers simple and scalable pricing for businesses of all sizes. The subscription plans are based on store volume, user needs, and feature access. You can choose from monthly or annual billing depending on your requirements.

Plans include:

Commerce Basic
Commerce Pro

All plans come with SSL, hosting, and essential tools to launch your store.

Click here to view Zoho Commerce plans and pricing

Get a Free Trial Subscription. No Commitments, Just Results!

Start building your online store with Zoho Commerce at no cost. No credit card required and no software to install. The free trial gives you access to core features to help you set up your store and start selling.

Explore the builder, connect payment gateways, and test your first orders, all in one place.

No pressure, just a fast, professional way to enter the world of e-commerce.

Free Onboarding Courses to Help You Succeed from Day One

Start building your online store today with Zoho Commerce’s free trial. No software to install and no credit card required.

Explore the platform, add your first products, set up payments and shipping, and see how easy it is to launch and manage a professional online store.

No commitments, no hassle, just a smarter way to sell online.

Legal Notice

“Zoho” and all Zoho product names and logos are trademarks of Zoho Corporation Pvt. Ltd. At Pinnacle Business & Marketing Consulting, LLC, we proudly offer expert consulting, implementation, and training services for Zoho solutions. As an authorized Zoho Partner since 2020, we bring hands-on experience and deep product knowledge to help you get the most out of your Zoho subscription. While we are not owned or operated by Zoho Corporation, our services are designed to align with Zoho’s best practices and empower your business to grow.

Quick Access Menus

Click on any of the below supported Zoho Solutions and their Free Onboarding Self-Learning Courses to learn more about how you can get up and running in Record Time.

Tip: Check back frequently as we constantly add new Zoho Solutions and Onboarding Courses