Blog tagged as Customer Retention

Zoho CRM helps you capture leads from multiple sources, qualify them, convert them into deals, and automate follow-ups like welcome emails and call reminders—ensuring no opportunity is missed from contact to close.

Hunters chase new leads. Farmers nurture relationships. Both are essential for a strong sales strategy. Know your role—and use CRM to bring synergy, boost retention, and drive growth.

Learn how to guide people through the complete customer journey: from leads to first-time customers, into long-term clients, and finally into loyal brand advocates. It’s not about transactions—it’s about relationships that drive growth and trust.